Aggregate Information That We Collect
We collect the following information from visitors to our site:
- The domain name of visitors to our site.
- Aggregate information on what pages visitors access.
- Information volunteered by visitors during registration.
Personally Identifiable Information
When you order from us, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date) or gift card number. In addition, if you choose to register with us, we will keep this information stored on a secure server, and your default credit card information will be encrypted. You may view, change, or delete your personal information at any time by contacting us by mail or phone. See “For Further Information,” below for contact information.
When you become a 4jcouture.com registered user, we collect your name, mailing address, email address, birth date and password. This information is gathered to make your shopping experience as a registered user as quick and easy as possible. Additionally, we collect certain personal information if you choose to opt-in to our email or mobile content marketing programs.
Our primary goal in collecting personal information-including your first name, last name, purchase history, phone number(s), valid email and residential address and credit card data-is to provide you with a smooth, efficient, customized shopping experience and to let you know about offers that may be of interest to you.
When you submit a question to customer service, we need your email address to respond, and you also may provide us with additional information to help us answer your question.
We may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper or information on your preferences from another website conducting a promotion or event with us.
We may acquire customer lists from other parties so that we may invite new people to visit 4jcouture.com. Our policy is to acquire only lists of people who have indicated that they are willing to receive email offers. Also, each time we send an email offer, we provide people with the opportunity to opt out of receiving future email offers.
When you visit our Site and shop online with 4J Couture, we will ask you to submit certain information in order to properly process your order, such as your name, phone number, billing and shipping addresses, credit card information, and e-mail address. If necessary, we will contact you via telephone or e-mail to request any information needed to fulfill and ship your merchandise. This information too will be stored on a secure server, and credit card information will be encrypted. Additionally, we may contact you after your order has shipped to ensure that your order was received in good condition and in a timely manner.
Cookies and Web Beacons
Web beacons are small strings of code that are placed in a web page. Web beacons are most often used in conjunction with cookies to monitor activity on our web site. We use web beacons to track how our customers use our site, as well as track the success of various marketing efforts. The information, once processed by our vendors, helps us focus our resources on the features that are most popular with our users. We use the information only at the aggregate, not individual, level. In other words, the information we use is not personally identifiable.
At 4J Couture we are committed to protecting our relationship with our customers. That’s why we never trade, sell, or otherwise disseminate any personal information about our customers, except as part of our own business (including through joint marketing agreements with third parties) or that of an affiliate or subsidiary. From time to time we share aggregated and personally identifiable information with our affiliates, subsidiaries, and companies with which we have joint marketing arrangements, to assist in our or their marketing and merchandising efforts. We may also disclose your personally identifiable information when we believe the law requires such disclosure, in response to legal process and law enforcement requests, and as necessary to protect the property, interests, and rights of 4J Couture, its affiliates, subsidiaries, and others.
At times we may contract with unaffiliated third parties to assist us in managing and maintaining our customer information. At no time will we authorize those parties to use your information for any other purpose. Additionally, we may rent or sell to third parties aggregate, non-personally identifiable information about visitors to our site. Except as set forth in this policy, at no time will we disseminate personally identifiable information to unaffiliated third parties for any reason. If this changes, we will contact you via the most recent e-mail address you have provided to us. At that time, you will have the opportunity to remove your information from our database.
Except as described above, we will not share, rent or sell any information with any other party for any reason.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.
Please contact us at the address below for any additional questions about the management or use of personal data.
How We Use Your Information
We may use your information in a number of ways, including the following:
· In order to serve you better, we may combine the information you provide us online, in our stores and through our catalogs. We use that information to improve your overall shopping experience.
· To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
· For marketing and promotional purposes. For example, we send out email and direct mail to our online and store customers about products or events that we think may be of interest to them. We also may send you offers for discounts or free services (e.g., free gift wrap or shipping) on our site or in our stores.
What is aggregated non-personal information?
“Aggregate non-personal information” is information that is recorded about users and collected into groups so that it no longer reflects or references an individually identifiable user.
Other Communications You May Receive
4J Couture generally sends the following mailings each year:
- Invitations to our one or more Customer Appreciation Days
- Invitations to our Seasonal or other Annual/Semi-Annual Sales
We may also make other promotional information available to you through e-mail. However, if you do not want to receive e-mail communications, please check the appropriate box during the registration process or contact us. See “For Further Information” below for contact information.
What Choices Do You Have Regarding the Use of Your Information?
We provide you with a number of choices regarding our handling of your personal information. Email
If you wish to change your email preferences, please sign in to your Account and go to the My Profile section and specify either:
· “Please do not send me email” or
· “Keep my email address private” or
Note: Once you have submitted your email opt-out request you should assume that it has been successfully received and your request is being processed. Please allow us 10 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
If you prefer to opt-out by regular mail, you may contact 4J couture by phone at 888-000-0000
4j Couture Discussion Boards
We provide access to Discussion Boards on our Site as a convenience to our customers. Please remember that any information disclosed in this area is available to the public. The dissemination of any personal information you provide in this area is beyond our control and you should therefore exercise caution before disclosing any personal information.
4J Couture is very concerned about the safety of children using the Internet. In keeping with the Children’s Online Protection Act of 1998, we will not knowingly collect personally identifiable information from any visitor under the age of 13 without prior verifiable parental consent.
If we discover that a visitor under the age of 13 has registered without parental consent, we will remove his or her registration information from our files. We may then maintain a record of the child’s name and address in a DO NOT REGISTER file to prevent future re-registration by them.
Links to Other Sites and Services
This Site may include links to other sites that are not within our control. These websites have their own policies about privacy and security, which you should review before using those sites. 4J Couture does not assume any responsibility for these linked sites and provides these links solely for the convenience of our customers.
For Further Information
If you have any questions, comments or concerns, please contact us in one of the following ways:
– Call (301) 362 8050
– Fax (301) 362 8051
– Email firstname.lastname@example.org
Our business hours are Monday – Friday: 9:00 a.m. to 9:00 p.m. EST
Saturday: 10:00a.m. to 7:00 p.m. EST
Write us at: 4J Couture Store or 4J Couture Corporate Headquarters
601 7th St, Suite 103 501 White Tail Terrace
Laurel, MD 20707 Waxhaw, NC 28173